Please take extra care when packaging the
radios before shipping them to us. We see a lot of radios arrive in
boxes that are way too small, and are more damaged than when the
customer sent it.
It is very easy to break/bend the mounting brackets, and even
smash in knobs if the box is too small, and/or there is not enough
packaging materials in the box with the radio.
It is HIGHLY recommend that you have the UPS store package it for
you. Not only do they do a great job, they're also liable for it if it's
not packaged correctly.
If you're not sure about packging, please see the picture below.
We recommend more than 4 inches of space on each side of the radio, as
well as plenty of packaging materials to stop it from smashing into the
sides of the box.