Return/Exchange Form
PLEASE FILL OUT FORM AND INCLUDE WITH YOUR RETURN

Please package the item well! Make sure to use the same box or bigger, for safe shipping.

We offer a 90 Day Warranty.

Please check that your item is still under Warranty before shipping.
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Our information
Please ship the unit to:
Original Car Audio
12105 12th Ave S
Burnsville, MN 55337
Customer Name *
Name that you ordered under
Customer Email *
Email used in the order
Customer Phone Number *
Phone number to reach you
Purchase Type *
How did you purchase the item
Purchase Date *
Date that you purchased
Ebay Item Number/Order Number
Ebay item numbers are 12 digits, order numbers are usually four.
Are you looking to exchange the unit, or refund? *
Return Policy: We accept returned items only if the item is defective within THIRTY(30) days of receipt or is damaged during shipping. A replacement will be shipped out for all approved returns within 3 business days. Including a note/copy of this form in the box will help us expedite the return or exchange process. Refunds are only issued for the item we cannot replace. PLEASE NOTE: ANY Shipping and handling cost is NON-REFUNDABLE. If you received "FREE SHIPPING" and are opting for a refund, $15 will be deducted from the refund to cover charges we incur from UPS. Buyer is responsible for buying the correct item. FAILURE TO DO SO WILL CAUSE A 25% RESTOCKING FEE (If you are requesting a refund, restocking fee does not apply for exchanges).
Reason for refund/exchange
By checking this box, I verify that I am packing the item the same way it was sent to me. *
Shipping damage accounts for 50% of damaged units.
Required
By entering your name here and clicking submit, you are agreeing to our restocking fee terms and conditions. *
Please PRINT a copy of this before clicking "submit", and enclose it in the box with the unit.
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